
Child Wellbeing Policy in Cases of Separated or Divorced Parents at
Podar Jumbo Kids
This policy will be followed by both parents and the Headmistress to ensure that every decision is made in the best interest of the child while complying with applicable laws and valid court orders.
- The child’s safety, emotional well-being and educational continuity shall always remain the school’s highest priority.
- The school shall remain neutral in parental disputes and shall not mediate family disagreements.
- Both parents shall be treated equally unless a valid court order directs otherwise.
- The school shall rely only on valid legal documents and court orders submitted by the parents.
- All custody-related information shall be handled confidentially.
Where parents are separated, divorced or involved in custody or guardianship proceedings, the following documents shall be submitted, wherever applicable:
- Custody Declaration indicating the child’s current legal custody arrangement.
- Certified copy of the latest Court Order relating to custody, guardianship, visitation or access rights.
- Where conflicting documents or contradictory instructions are received from the parents, the school may maintain the existing arrangement until the dispute is resolved through a competent court or by mutual written consent of both parents.
- Identity proof of the parent submitting the documents.
- Updated contact details of both parents, including address, email ID and mobile number.
- Names and identity details of all authorized persons permitted to pick up the child.
- The Headmistress shall maintain secure records of all documents in the child’s admission file and update them whenever revised documents are received.
- Unless restricted by a valid court order, both parents shall receive emails, circulars, report cards, academic progress reports, PTM invitations, event information, and school app notifications.
- All important communication with parents shall be made in writing.
- Parents shall immediately inform the school of any change in custody, contact details or legal arrangements by submitting updated documents.
- The Headmistress shall ensure that communication is consistent, impartial and properly documented.
- The child shall be released only to parents or authorized persons recorded in the Parent Smart Card or school records.
- Any change in authorized pick-up, transport arrangements or emergency contacts shall be submitted in writing before dismissal.
- The school shall verify all court orders before implementing any restrictions on pick-up or access.
- Visitors requesting access to the child shall follow all school security procedures.
- Requests for changes to the child’s name, surname, parent details or official school records shall be processed only after submission of valid legal documentation or court orders.
- School Leaving Certificates, transfers or withdrawals shall be processed in accordance with applicable laws and school procedures.
- Payment of school fees by either parent shall not determine parental rights or custody.
- Fee disputes between parents shall not involve the school.
- Parents shall provide complete and accurate information, submit updated legal documents, keep contact details current, respect school procedures and avoid involving school staff in personal disputes.
- The Headmistress shall maintain records, implement this policy fairly, ensure child safety, protect confidentiality, communicate appropriately with both parents and escalate complex legal matters whenever required.
- In any emergency, the school shall take immediate action to protect the child and inform the appropriate parent(s) and authorities.
- If the child is at immediate risk, the school may contact the relevant authorities without prior notice to either parent.
- The school can implement valid court orders, maintain documentation and ensure the child’s safety.
- The school cannot decide custody, visitation or guardianship matters.
- The school cannot interpret disputed legal documents beyond their written directions and may seek clarification where required.
- No parent shall be permitted to meet or remove the child during school hours without prior written approval of the Headmistress and in accordance with applicable court orders.
- In the absence of a court order, any request to meet or take custody of the child during school hours may be declined if the School believes it may adversely affect the child’s safety, emotional well-being or the orderly functioning of the School.
- Parents shall behave respectfully towards school staff and shall not create disturbances, arguments or confrontations on the school premises.
- Parents shall not use the School as a venue to resolve personal, matrimonial or custody disputes.
- Any threatening, abusive or disruptive conduct may result in the School restricting access to the campus and informing the appropriate authorities where required.
- The School shall maintain confidentiality of all custody-related records and shall disclose information only where required by law or pursuant to a valid court order.
- School staff shall not discuss custody or family disputes with other parents, students or third parties.
The parents agree to indemnify and keep the School, its Trustees, Directors, employees and authorized representatives indemnified against any claims, proceedings, liabilities, losses or expenses arising out of:
- Incorrect or incomplete information provided by either parent;
- Failure to disclose court proceedings or orders;
- Disputes between the parents relating to custody, guardianship or visitation; or
- The School acting in good faith on documents and information provided by the parents.
- The School shall not be liable for any action taken in good faith based on the documents and information available to it at the relevant time.
The School reserves the right to amend or modify this Policy from time to time in accordance with changes in law, judicial directions or School requirements.




